We provide remote assistance using the TeamViewer program.
TeamViewer is an application that allows us to remotely control your computer.
This solution is safe because you have to allow it to work on your computer, you can observe everything and disconnect at any time.
How to use TeamViewer?
1. Start the program by clicking on the picture:
2. Run the program:
3. When asked, “Do you want to allow the following program to make changes to this computer?” Choose YES.
4. Give us “Your ID” and “Password”: