Device as a Service (DaaS)
Hardware, software, and support in a subscription model. Comprehensive device fleet management.

HP Device as a Service (DaaS)

Introduction: HP Device as a Service (DaaS) is a modern model for using IT equipment – instead of purchasing devices outright, you can use them as part of a subscription service that combines device delivery with comprehensive lifecycle management. HP DaaS gives companies (and demanding individual users) ongoing access to the latest HP hardware, service support, and tools for monitoring and optimization – all for a predictable monthly fee. It’s like leasing with added value: support and smart fleet management built in.

Key Benefits of HP DaaS:

• No high upfront costs: Instead of investing large amounts in purchasing laptops or desktops, with DaaS you pay a fixed monthly fee for device usage. This lowers the entry barrier for adopting modern technologies and makes budgeting easier (turning CAPEX into OPEX).
• Device lifecycle management: HP DaaS is more than “renting” equipment – it includes full support at every stage: from deployment to maintenance and eventual replacement. Devices are monitored for performance and component health, and you receive reports and upgrade recommendations. At the end of the term, devices can be purchased or replaced, and old equipment is professionally retired (including certified data wiping).
• HP TechPulse – proactive care: The DaaS service includes access to HP TechPulse, an analytics platform using machine learning to continuously monitor your devices. It tracks disk and battery health, system performance, and security. Based on global data, it can predict failures before they occur – enabling preemptive repairs and minimizing downtime.
• Multi-platform support: HP DaaS covers not just HP Windows devices but also supports other manufacturers and platforms (e.g., macOS, Android, iOS). Entire device fleets – laptops, workstations, smartphones, tablets – can be centrally managed. TechPulse aggregates data across platforms, giving a consistent view of your IT infrastructure.
• Scalability and flexibility: DaaS lets you easily scale your device count. Hiring new staff or opening a new office? Add devices quickly. Downsizing? Reduce them in the next billing cycle. You only pay for what you need. You can also mix configurations – powerful workstations for engineers, lightweight laptops for sales – all under one DaaS contract.
• Modern hardware and technologies: With DaaS, you avoid outdated equipment. Regular refresh cycles ensure your users work on up-to-date systems with the latest security features. No need to handle device resale – HP handles recycling or refurbishment, often with environmental benefits.
• Ongoing technical support: The monthly fee includes service support. Equipment failures are repaired (often on-site or with replacement devices), and technical help is available for configuration and troubleshooting – in short, full IT support outsourcing for hardware.

What HP DaaS Includes:

• Hardware delivery: Selected devices (laptops, desktops, workstations, printers, mobile devices, etc.) are delivered to the customer – either new or pre-configured (e.g., with corporate software). Devices are covered from the start with monitoring and service support.
• Monitoring and analytics (TechPulse): All devices in DaaS are connected to HP TechPulse, which monitors key parameters. Admins receive regular reports on device health, resource use, security, performance, and installed software – helping guide upgrades or detect unauthorized apps.
• Proactive service support: Based on monitoring data, HP or Mat.net can schedule repairs in advance. For example, if a disk or battery shows risk of failure, the part is replaced before causing downtime – a proactive approach that significantly improves user experience.
• Helpdesk and IT support: End users have access to technical assistance. If an employee has an issue (configuration or hardware), they can contact support – remotely or on-site. For individuals, it’s like having an “on-call IT guardian”; for companies, it offloads internal IT.
• Insurance and extras: DaaS can include add-ons like theft protection or accidental damage protection (ADP). This means almost all device-related risks are covered. If a laptop is stolen or damaged, it’s replaced under the contract with no surprise costs.
• Device pickup and replacement: After the agreed term (e.g., 24 or 36 months), Mat.net and HP renew your device fleet. Old devices are collected and replaced (if extending the contract). You may buy them at a small cost or return them. HP ensures professional data sanitization – your confidential data stays protected. The process is seamless for users.

Why Choose HP DaaS with Mat.net:

• Proven DaaS deployment experience: Mat.net has implemented DaaS for clients ranging from small businesses to large enterprises. We’ll help assess your needs, configure the right service levels and add-ons (e.g., insurance), and guide you through the transition from traditional ownership to service-based IT.
• Personalized offering: We build a DaaS solution tailored to your needs. You select the hardware (or leave it to our recommendation), and we match the right service package. Graphic studios need powerful workstations with color calibration, while accounting firms focus on reliability and data security. We can also include specialized devices (e.g., plotters, large-format printers).
• Local support and care: Though HP DaaS is a global service, Mat.net offers localized support. We are your direct contact – communicating in Polish, reacting quickly on-site, and coordinating service actions. This removes timezone and language barriers in dealing with HP.
• Integration with other services: If you also use Mat.net/HP services like HP Managed Print Services or HP Wolf Security, we’ll integrate them into your DaaS contract. This gives you one comprehensive agreement covering your entire IT infrastructure – devices, printers, security – all managed cohesively for greater efficiency and savings.
• Transparency and cost control: We provide clear billing – you know exactly what you pay per device and service. Throughout the contract, we report usage levels, help you identify savings (e.g., unused devices to exclude), and ensure you see real financial and operational benefits from adopting DaaS.